This is the ideal web browser. You may not like it, but this is what peak performance looks like.Jul 2021 ⋅ GarageOk2008 ⋅ r/techsupportanimals
MFW my boss comes to me to tell me he just changed domain password expiration from 90 to 60 days, effective immediately, company wide.Jul 2020 ⋅ kryptseeker ⋅ r/techsupportanimals ⋅ #m #60
If you’re on hold with IT for a while it’s because we are gathering the strength to not go off on you because you called ITAug 2020 ⋅ dciguy02 ⋅ r/techsupportanimals
Before I worked in tech support I didn't really like printers, but now that I support them I absolutely hate them.Mar 2019 ⋅ Julege1989 ⋅ r/techsupportanimals
I think users have a competition to send the most vague emails... and then blame me when I ask for details.Apr 2018 ⋅ trollinhard2 ⋅ r/techsupportanimals
This job wears on you like nothing else... It eats your soul.Feb 2019 ⋅ trollinhard2 ⋅ r/techsupportanimals
If you're so good, why don't you just do my job while you're at it?Nov 2018 ⋅ SDS_PAGE ⋅ r/techsupportanimals
You can disable newer Apple devices by exposing them to a bit of heliumNov 2018 ⋅ unix_watchdoge ⋅ r/techsupportanimals
When arrogant lawyers try to bullshit you when you're just there to help them.May 2018 ⋅ Razorray21 ⋅ r/techsupportanimals
When users direct call me instead of submitting a ticketDec 2017 ⋅ herecomesthedrums ⋅ r/techsupportanimals
MS is just making a social experiment: how much can you anoy the user before he changes to GNU/LinuxOct 2018 ⋅ unix_watchdoge ⋅ r/techsupportanimals
When a Customer says they've never needed a password for their e-mail before.Sep 2018 ⋅ Lonewolf3002 ⋅ r/techsupportanimals
I sometimes feel we have a thankless job! One small mistake is all it takes to turn all the attention towards us!Jul 2018 ⋅ yenceesanjeev ⋅ r/techsupportanimals
Our MSP after discussing a phone system upgrade with my company.Mar 2018 ⋅ urabusPenguin ⋅ r/techsupportanimals
Because there's that one (or many depending on how well your users are trained) user who has their logins all over their monitors bezel.Aug 2018 ⋅ just-another-it-tech ⋅ r/techsupportanimals ⋅ #or-many-depending-on-how-well-your-users-are-trained
Happens more than it should. Thirteen days uptime, but I restarted!Nov 2017 ⋅ trollinhard2 ⋅ r/techsupportanimals
Every b idy wants a squeaky desk that launches their crap into the air.Nov 2018 ⋅ nolageek ⋅ r/techsupportanimals
Has any trainee or intern deleted production database?Jul 2018 ⋅ yenceesanjeev ⋅ r/techsupportanimals
Do you want fewer visitors? Cause that's how you get fewer visitors.Sep 2017 ⋅ WindowsRX ⋅ r/techsupportanimals
Can't take support tickets... If the ticketing system is downSep 2017 ⋅ dmeskin ⋅ r/techsupportanimals
I unplugged it and plugged it back in. Now it's not printing anything. - End UserOct 2017 ⋅ LagWins ⋅ r/techsupportanimals
When you're a grown ass man working tech support, and realize you're still mentally 10Sep 2017 ⋅ KhaosElement ⋅ r/techsupportanimals ⋅ #10
Fastest Internet Ever!! User says they have “High Speed” Internet and that they only have problems loading our webpage (I work on a Help Desk). How I was able to connect remotely is beyond me. But yeah, the problem is clearly our webpage, these speeds are super fast with no problems at all.Mar 2018 ⋅ nowhereman1223 ⋅ r/techsupportanimals ⋅ #I-work-on-a-Help-Desk
Is it really so hard to do? Am I missing something?Oct 2017 ⋅ cloneofcloneofme ⋅ r/techsupportanimals
When everyone works from home during the snowstorm...Feb 2017 ⋅ daddyneedsaciggy ⋅ r/techsupportanimals
Would you like a trojan with your Eaglesoft? (real screenshot)Mar 2018 ⋅ Bboru123 ⋅ r/techsupportanimals ⋅ #real-screenshot
The feeling when the user actually has a ticket when calling in.Jun 2017 ⋅ Theallmightyadmin ⋅ r/techsupportanimals
MRW, last week, Google pushed an update that removed WiFi from all Google Apps for Education joined Chromebooks.Dec 2017 ⋅ IsilZha ⋅ r/techsupportanimals
Sometimes a client asks a question to something simple the software does...and I honestly don't knowAug 2016 ⋅ Clickity_clickity ⋅ r/techsupportanimals
Sent this to my boss and now it hangs in their cube. Altered it a bit for you all to enjoy.Jul 2018 ⋅ humbled_squid ⋅ r/techsupportanimals
When first line raises the priority but you've got a ticket backlogDec 2018 ⋅ thuglife9001 ⋅ r/techsupportanimals
Currently running audits on 300 separate AD environments and I generally find sysadmins do this to solve 99% of their problems.Mar 2017 ⋅ tiddlyfuckshit ⋅ r/techsupportanimals ⋅ #300 #99
Password Management *Old School* before Lastpass et al. LOLMar 2018 ⋅ RedZoloCup ⋅ r/techsupportanimals
After years of consumer tech support I got an IT job at a datacenterNov 2016 ⋅ Tandyman100 ⋅ r/techsupportanimals
Installed a fresh copy of Windows 7 SP1 and it only took an hour to find the updates.Jan 2017 ⋅ Simplerdayz ⋅ r/techsupportanimals ⋅ #7 #1
Without fail ... it's going to be a long day. Thanks Brain!Jun 2017 ⋅ boostedit ⋅ r/techsupportanimals
Opening support tickets with this one vendor we use at workMar 2018 ⋅ urabusPenguin ⋅ r/techsupportanimals
When the caller ID shows that user who can't even type a simple URL into a browser...Apr 2017 ⋅ hoosiers23 ⋅ r/techsupportanimals
We're not gods. We're not wizards. We're still human, and yes, sometimes we screw up the build, so for the sake of all of us...Apr 2017 ⋅ Geoclasm ⋅ r/techsupportanimals
My customers always lie and say they've already rebooted.Apr 2016 ⋅ TryReboot1st ⋅ r/techsupportanimals
Coworkers isolated me, and are fighting automation tooth and nail but back peddle in front of bosses so:Jul 2018 ⋅ takingphotosmakingdo ⋅ r/techsupportanimals
when only 3 people come out to work on a friday and your boss says that 3 departments need movingMar 2017 ⋅ smith_x_tt ⋅ r/techsupportanimals ⋅ #3
MRW as 2nd level support, i have to step in and correct information on cust and tech sides of the phone.Oct 2016 ⋅ Geig ⋅ r/techsupportanimals ⋅ #2
These poor recruiters might as well be looking for unicorns.Sep 2015 ⋅ ScornForSega ⋅ r/techsupportanimals
use linux they say...they dont have things like postscript .pdf malware...they say...Aug 2018 ⋅ unix_watchdoge ⋅ r/techsupportanimals
Maybe your tickets have been open for 24 hours without a response?Jan 2017 ⋅ [deleted] ⋅ r/techsupportanimals ⋅ #24
I rebooted before I called you........... famous last words.Feb 2018 ⋅ trollinhard2 ⋅ r/techsupportanimals
Every time I discover some new way of doing something. Really need to curb this tendency...Mar 2017 ⋅ Geoclasm ⋅ r/techsupportanimals
When its 4:59 and the boss grabs you to go help a user deskside.Aug 2016 ⋅ Hylian_Trumpeter ⋅ r/techsupportanimals ⋅ #59 #4
When someone wants to tell me about every single issue that ever happened to their computer and all I want to do is clear their browsing historyMar 2018 ⋅ trollinhard2 ⋅ r/techsupportanimals
We used to have over 40 staff, and we support over 20,000 users. Fuck this.Oct 2016 ⋅ herecomesthedrums ⋅ r/techsupportanimals ⋅ #000 #40 #20
Ever image over your own laptop accidentally? I did....Jan 2018 ⋅ trollinhard2 ⋅ r/techsupportanimals
My IT desk also fields calls for facilities maintenance....Jun 2016 ⋅ herecomesthedrums ⋅ r/techsupportanimals
Last month, we finally removed BES from our last customer that had it. The owner of the client company was really attached to it. This is him right now.Jan 2017 ⋅ Razorray21 ⋅ r/techsupportanimals
We've lost 45% staffing, management is unable to bring on new crew.....Sep 2016 ⋅ herecomesthedrums ⋅ r/techsupportanimals ⋅ #45
MRW I get in trouble for leaving something open while waiting on the user...Feb 2018 ⋅ trollinhard2 ⋅ r/techsupportanimals
Calls in queue, 50% abandon rate, management is denying breaks and lunches and telling us to suck it up and answer the phonesJul 2016 ⋅ herecomesthedrums ⋅ r/techsupportanimals ⋅ #50
